5slot Privacy Policy – How We Protect Your Personal Data

This Privacy Policy ("Policy") explains how 5slot ("we," "us," "our"), the operator of the online sports betting platform at 5slot.click, collects, processes, stores, and protects the personal data of our members and website visitors ("you," "your") in the Philippines.

We take your privacy seriously — not just because Philippine law requires it, but because trust is the foundation of everything we do. When you open a 5slot account and place a bet, you're trusting us with your personal and financial information. We don't take that lightly.

This Policy is issued in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC) of the Philippines. By using the 5slot platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy applies to all personal data collected through:

• The 5slot website at 5slot.click and any related subdomains.
• The 5slot mobile application (where available).
• Any communication channels through which you contact us, including email, live chat, and social media messaging.
• Any promotional or survey activity carried out by 5slot.

This Policy applies to all members, registered users, and visitors of the 5slot platform, including Philippine residents and those accessing the platform from within the Philippines. If you are accessing 5slot from outside the Philippines, additional laws may apply to the processing of your data, and you should review those requirements alongside this Policy.

We collect the following categories of personal data when you use 5slot:

We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or political opinions unless strictly required by law or with your explicit written consent.

5slot collects your personal data through several channels:

• Direct submission: When you register, verify your account, make a deposit or withdrawal, contact support, or fill out any form on the platform.
• Automated technologies: Cookies, web beacons, and server logs that automatically capture technical and usage data as you browse the site.
• Third-party payment processors: When you transact via GCash, Maya, GrabPay, BDO, BPI, UnionBank, or Visa/Mastercard, limited transaction data is shared with us to confirm payment status.
• KYC verification partners: Identity verification services may process your government ID data on our behalf to satisfy regulatory requirements.
• Fraud prevention services: Industry-standard risk assessment tools may analyze behavioral and technical signals to flag potentially fraudulent activity.

We process your personal data only for clear, legitimate purposes. Here is how we use each type of data collected:

• Account management: Creating, maintaining, and securing your 5slot member account.
• Identity verification: Confirming you meet eligibility requirements (21+ years old, not self-excluded) as required by Philippine gaming regulations.
• Transaction processing: Handling deposits, withdrawals, and bet settlements accurately and securely.
• Legal compliance: Meeting our obligations under the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and gaming regulations issued by PAGCOR.
• Fraud prevention and platform security: Detecting and preventing suspicious activity, duplicate accounts, and unauthorized access.
• Customer support: Responding to your inquiries, complaints, and account-related requests.
• Platform improvement: Analyzing usage patterns to improve our interface, offerings, and overall member experience.
• Responsible gaming: Monitoring account behavior to identify members who may need support, in line with our Responsible Gaming commitment.
• Marketing (with consent): Sending you promotional offers and updates via email or SMS if you have opted in to receive them. You can opt out at any time.

We do not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data only in the following limited circumstances:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet providers, and card networks (Visa/Mastercard) to process transactions you initiate.
• KYC and identity verification providers: Trusted third-party services that help us confirm your identity under PAGCOR requirements and AMLA obligations.
• Fraud and risk management partners: Services that help us detect and prevent fraudulent activity on the platform.
• Regulatory and government authorities: PAGCOR, the AMLC, NPC, or other Philippine government bodies where we are legally required to disclose data.
• Legal and professional advisers: Lawyers, auditors, or consultants subject to professional confidentiality obligations, where necessary to protect our legal interests.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to equivalent privacy protections.

Any third party that processes your data on our behalf is contractually required to handle it securely and only for the specific purpose for which it was shared.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. Below are our general retention periods:

• Active member data: Retained for the duration of your membership plus five (5) years after account closure, as required by Philippine AML regulations.
• Financial transaction records: Retained for at least five (5) years from the date of the transaction in compliance with the Anti-Money Laundering Act.
• KYC documents: Retained for five (5) years after the end of the business relationship.
• Support communications: Retained for three (3) years from the date of the last communication.
• Marketing consent records: Retained until you withdraw consent, plus an additional year for audit purposes.

When data is no longer required, we securely delete or anonymize it so it can no longer be linked back to you.

Protecting your personal and financial data is a top priority for 5slot. We implement a layered security approach that includes:

• SSL/TLS encryption: All data transmitted between your device and our servers is encrypted in transit using industry-standard protocols.
• Data encryption at rest: Sensitive data stored on our systems is encrypted at the database level.
• Access controls: Only authorized 5slot personnel can access personal data, and access is restricted based on role and necessity.
• Multi-factor authentication (MFA): Available for member accounts and required for all internal administrative access.
• Regular security audits: Our infrastructure undergoes regular vulnerability assessments and penetration tests.
• Incident response plan: In the event of a data breach, we have procedures in place to contain the breach, assess impact, notify affected members, and report to the NPC within the required timeframe.

5slot uses cookies and similar tracking technologies to improve the performance and usability of our platform. Here is what we use and why:

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining session security, and processing transactions. These cannot be disabled without affecting your ability to use the site.
• Analytics cookies: Help us understand how members use the platform so we can improve it. Data is aggregated and anonymized wherever possible.
• Preference cookies: Remember your settings and preferences (e.g., language, odds format) so you don't have to re-enter them on every visit.
• Marketing cookies: Used only with your consent to deliver relevant promotional content. You can opt out at any time through your browser settings or by contacting us.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impact your ability to access certain features of the 5slot platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 5slot:

To exercise any of the above rights, send your request to support@5slot.click with the subject line "Data Privacy Request." We will respond within 15 business days and may need to verify your identity before processing the request.

5slot is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from minors. If we discover that an account has been opened by or on behalf of a person under 21, the account will be immediately suspended, all funds will be returned to the depositor, and the data will be securely deleted.

If you believe a minor has accessed or registered on 5slot, please notify us immediately at support@5slot.click so we can take prompt action.

Some of our third-party service providers — such as fraud detection tools, cloud infrastructure providers, or identity verification services — may be located outside the Philippines. When your personal data is transferred internationally, we ensure that appropriate safeguards are in place, including:

• Contractual clauses that require the recipient to protect your data to a standard at least equivalent to the Philippines' Data Privacy Act.
• Transfer only to countries or organizations recognized by the NPC as providing adequate data protection.
• Data minimization — we transfer only the minimum data necessary for the specific processing purpose.

By using 5slot, you acknowledge and consent to the transfer of your data outside the Philippines where necessary under the conditions described above.

We review and update this Privacy Policy periodically to reflect changes in our services, legal requirements, or best practices. When we make material changes that affect your rights or how your data is processed, we will:

• Update the "Effective date" and "Last reviewed" dates at the top of this page.
• Send a notification to your registered email address at least seven (7) days before the changes take effect.
• Display a prominent notice on the 5slot platform directing you to review the updated Policy.

Continued use of 5slot after any changes become effective constitutes your acceptance of the revised Policy. If you do not agree with the updated terms, you should stop using the platform and contact us to close your account.

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 5slot handles your personal data, please get in touch:

• Email: support@5slot.click (subject: "Data Privacy Request")
• Platform: Live chat available 24/7 through your 5slot account dashboard
• Response time: We aim to respond to all data privacy requests within 15 business days.

If your concern is not resolved to your satisfaction, you have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines. For more information on your rights, visit the NPC's official website or contact the Commission directly.